Ignorant manager dosen't understand "Service Dog." Does the owner understand "Disabilty Attorney?"
Comfortable, old style room.
I have stayed here a few times before shifting base to the Cape. In fact when my distant family visits, I make sure they stay here. Very reasonably priced and great owners. I would recommend the hotel to others. Clean and adequate. The only downside is no pool, but this is the Cape for crying out loud. Go to the beach!
The owner of this establishment is incredibly rude, does not accept proper payment despite guests offering multiple forms, and uses his position to attempt to coerce potential guests into conducting business the way he sees fit. This experience was beyond 0/5 stars, but I was required to choose at least 1/5 to write a review. I would not recommend this establishment to anyone, seeing as there are many within reach that are of similar price and GUARANTEED to have superior customer service. Save yourself the time, sleep in your car if this is your only option.
We stayed here in September i made the reservation in may. First night was put on a credit card per their rules. The gentleman on the phone was nice assured me i was all set. At check in there was a woman who was not very nice she told us we had to pay a 50 dollar deposit a smoking fee as their rooms are smoke free i assured her we were not smokers but had to pay anyway...the form we had to fill out was a normal form except for the small print that said " you have 5 minutes after check in to cancel if you dont like the room with NO REFUND"..ive traveled A LOT and have never seen such a thing...we entered the room it smelled good and was clean but very dated( you get what you pay for) after checking the room we were going to stay 3 more days on the phone with the gentleman i was quoted a price but when i went to the office the woman told me it was going to be a higher price and she would call the gentleman i asked why the difference if the prices are policy she told me because of the break ins someone needs to pay...Needless to say we left went down the street to the Brentwood Motel and we were treated very well in a much nicer room at a cheaper price and with an actaul POOL...i say good luck to anyone that stays here THEY ONLY WANT YOUR MONEY AND WILL MAKE UP ANY REASON TO GET IT...
But nice with microwave.
Friendly Staff - would have stayed longer if the pool was working.
No pool...It's empty -
Needs more electrical plugin's for charging and hair drying.
Bass River Motel is a US Lodging based in Yarmouth, Massachusetts. Bass River Motel is located at 891 MA-28, South Yarmouth, MA 02664, USA.
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