Everything for your camping needs and repairs
I thought a had a leaking propane regulator and explained to Deb how I thought I needed one because I heard a "hissing" noise coming from mine when I tried to use my propane. She showed me one exactly like the one I had, and I purchased it for $25. I was happy to spend more money for it at a local business rather than on Amazon where I could've gotten it much cheaper, just to "keep it local" and hopes customer service would obviously be good. I was excited I had found a place to go to close by to help me with issues I knew I would need to take care of on the recently used camper I had purchased.
I hooked up the regulator to my propane and camper and discovered the same "hissing" noise which led me to believe the problem was not the regulator but something further into the camper.
I returned to MCD no more than an hour later hoping to return the part and purchase other things I needed and Deb told me I could not return it because it could be damaged (ie. Threads, diaphragm etc..) I again explained how I merely hooked it up and turned on the gas only to find the same noise I was having. It was explained to me that this was "policy".
Thank you to all at m.c.d. your knowledge is incredible
I told her it was to bad she is choosing to lose my business over a $25 item I purchased less than an hour before that was obviously not damaged in anyway because of "policy". I would've understood if I had purchased the item and had it for even a few days. But, less than an hour is just ridiculous.
This is a tiny little "hole in the wall"...upon first glance, it looks like you might just want to keep on driving, and not stop in to spend a lot of $ on a camper. STOP IN!! Deb knows Trail Manors inside and out. You will not find a better RV dealership that really knows their product and stands behind it. I am located 2.5 hours away from the dealer, and Deb has often sent me (via mail) items I need at no additional cost. She will also arrange to come to you if you camp nearby, and work on your Trail Manor when you are going to be in the area anyway. She responds in a timely manner to emails and phone calls. She also insists on "camper school" (approx 3 hours) when you pick up your Trail Manor - she goes over each item step by step with return demonstration, AND hands you a binder with all of the equipment information and step by step lists of sequencing for opening, closing, and winterizing your unit. 5 stars!
Awesome service dept. Always polite and profeasional.
Mcd Rv Center is a US Car Dealer based in Yarmouth, Massachusetts. Mcd Rv Center is located at 14 Iyanough Rd. (RT 28), West Yarmouth, MA 02673, USA.
Please contact with Mcd Rv Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Mcd Rv Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.